Refund Policy

Delivery guarantee

If ForgeAI cannot provide a testable receptionist for the workflow supplied in a completed onboarding within 7 calendar days, the customer may request a review for refund before activation.

Duplicate payments and technical problems

Duplicate charges and material technical failures are reviewable. Include the Stripe payment or checkout reference when contacting ForgeAI.

After activation

Completed configuration work and service periods already activated or delivered are generally non-refundable except where required by applicable law. Cancelling the subscription stops future renewals rather than retroactively refunding delivered service.

How to request a review

Email ForgeAI from the payment email and include the payment reference and reason for the request.

Contact

Questions, billing requests and cancellation requests can be sent to support@forgeaicloud.com.

Last updated: September 8, 2026.