ForgeAI › Security & responsible use
FORGEAI AI RECEPTIONIST

Security & responsible use

ForgeAI treats customer and caller information as business data that should be handled deliberately and with clear operational rules.

Least necessary information

Configure the receptionist to collect only the information your workflow needs.

Human handoff rules

Define when the AI should stop, escalate or prepare a callback rather than improvising.

Payment security

Customer activation uses the secure payment flow presented at checkout.